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    Initial Set Up Cox Voicemail Account

    Initial Cox Voicemail Greeting Setup

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    The initial setup of your voicemail greeting must be done from the phone. After the initial setup, voicemail can be managed remotely.
    1. On your phone, press the Envelope #1
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    1. Enter your PIN and follow the voice prompts. Your PIN was created when you set up your Cox account online.
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    If you have forgotten your PIN, contact the IT Services Helpdesk at 757-524-5900 to speak to a staff member and have it reset.
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    Click here for shortcuts to creating voicemail message for ALL Greetings.
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    Accessing Your VWU Account