Initial Set Up Cox Voicemail Account

Initial Cox Voicemail Greeting Setup

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The initial setup of your voicemail greeting must be done from the phone. After the initial setup, voicemail can be managed remotely.

  1. On your phone, press the Envelope #1
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  1. Enter your PIN and follow the voice prompts. Your PIN was created when you set up your Cox account online.
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If you have forgotten your PIN, contact the IT Services Helpdesk at 757-524-5900 to speak to a staff member and have it reset.

Click here for shortcuts to creating voicemail message for ALL Greetings.

Press the following to bypass voice prompts.

3 - greeting for all calls

1 - work with greetings

3 - record greeting